
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

OLAJUMOKE O.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Sep 2025
Seamless feedback in seconds
Likeliness to Recommend
What differentiates Google Forms from other similar products?
its free and unlimited functionality, seamless integration with Google Workspace (like Sheets and Docs), and user-friendly, intuitive interface. While simpler than alternatives, it offers sufficient features for many use cases, such as real-time collaboration.
What is your favorite aspect of this product?
I love its quiz feature, which allows creators to assign point values, add correct answers, and give instant feedback.
What do you dislike most about this product?
I dislike its limited design and branding options, which can make forms appear generic and less professional
What recommendations would you give to someone considering this product?
Use templates, keep it simple, test your form before sharing .
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features

John S.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2025
Simple and Reliable Form Builder
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Seamless Integration with Google Workspace Built-in Basic Analytics Reliable Security and Privacy
What is your favorite aspect of this product?
they automatically sync to a spreadsheet in real time, allowing you to: Instantly analyze data with formulas, charts, or pivot tables. Share the data with your team for collaborative review
What do you dislike most about this product?
its lack of advanced customization and logic features Basic design options Basic reporting tools
What recommendations would you give to someone considering this product?
Google Forms is excellent for simple, straightforward surveys, but it lacks the flexibility and sophistication needed for more complex research, business workflows, or professional-grade data collection.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2025
The best friend for your surveys and forms.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy