
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Respectful
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
State Transformation
Security
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
APIs and Integration
Electronic Signatures
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
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Google Forms Reviews

Arushi B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
Google Forms Fulfilled The Needs
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Open source forms so any one can create and share with the customer to get the inputs from them. Inbuilt templates saves time. Easy to create as well as easy to full by customer. It has all types of questionaires.
What is your favorite aspect of this product?
Simple and quick online forms and very helpful for getting the feedback from the customer.
What do you dislike most about this product?
It is basic because it has less customisation options.
What recommendations would you give to someone considering this product?
Easy to create and manage the forms at one place.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Amr M.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
Seamless form publishing application
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google Forms runs smoothly on mobile devices and connects easily to Google Workspace developer tools and Apps Script through APIs.
What is your favorite aspect of this product?
Google Forms has an intuitive interface and form design tools that makes it easy to create anything from simple contact forms to multipage surveys with branching and multiple question types.
What do you dislike most about this product?
Both the platform’s interface and the forms have a basic design with very limited customization options.
What recommendations would you give to someone considering this product?
Keep an eye on Google Drive and Forms to delete accidental duplicates or unwanted forms, they can clutter your Drive and make it harder to find the ones that matter.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Sara H.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2025
Easy Form with Seamless Google Integration
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Google form does not requires no signup or installation, you can open browser and start creating.
What is your favorite aspect of this product?
Google form is simple which making it easy for both creators.
What do you dislike most about this product?
You can't control the form submission like adding thank you page.
What recommendations would you give to someone considering this product?
Try use diferent question formats like multiple choice and drop down to make your form more engaging.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy