Harness the Potential of Generative AI in HR
Focus HR resources to maximize HR capabilities and support the organization through technological disruption.
- Organizations do not know how to optimize generative AI tools and products (e.g. chatbots) or manage their use.
- There are significant risks, biases, and inaccuracies in generative AI use, and employees lack the skills and competencies needed to maximize the benefits of this technology while minimizing the risks.
- The technology is changing rapidly; new and updated products and solutions are becoming available constantly.
Need Extra Help?
Speak With An Analyst.
- Get on-demand project support
- Get advice, coaching, and insight at key project milestones
- Go through a Guided Implementation to help you get through your project
Our Advice
Critical Insight
Advancements in generative AI technology are fundamentally changing how organizations approach and conduct work. HR is an integral partner as organizations adapt to new ways of working by supporting the development of skills needed to leverage this evolving technology and empowering employees to embrace the opportunities presented by changes in their roles.
Impact and Result
HR is a key partner in supporting the evaluation and implementation of generative AI throughout the organization. By defining and piloting use cases within the HR function, HR leaders can build the organization’s capability to maximize the benefits of this technology and empower employees to effectively leverage the available tools.
Generative AI for HR
This program has been approved for continuing professional development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).
McLean & Company is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.
HR Certification Institute's® (HRCI®) official seal confirms that McLean & Company meets the criteria for pre-approved recertification credit(s) for any of HRCI's eight credentials, including SPHR® and PHR®.
How to complete this course:
Use these videos, along with the project blueprint deck above, to gain an understanding of the subject. Start with the Introduction, then move through each of the course modules. At the end of each module, you will be required to complete a short test to demonstrate your understanding. You will complete this course when you have completed all the course tests.
- Number of Course Modules: 4
- Estimated Completion Time: 1.5 hours
Learning Outcome
In this course, learners will discover how to initiate and develop generative AI projects within HR. The course begins by introducing the potential benefits and risks of using generative AI in HR. Next, learners will review strategies for aligning generative AI applications with their HR and organizational goals. Building on this foundation, they will identify high-impact HR use cases for generative AI and learn the steps for piloting these use cases effectively.
Learning Objectives
By the end of this course, learners will be able to:
- Describe the opportunities and challenges generative AI presents for HR.
- Draft guiding principles for generative AI that align with their organization's HR strategy, culture, and values.
- Identify generative AI use cases within HR.
- Develop an action plan for piloting a generative AI use case.
All of our McLean Academy courses have closed captioning available. To turn this function on, click on the C.C. in the bottom right corner of the video screen and click "English" on the options that pop-up.
Course Modules
Introduction
Module 1
Module 2
Module 3
About McLean & Company
McLean & Company is an HR research and advisory firm providing practical solutions to human resources challenges via executable research, tools, diagnostics, and advisory services that have a clear and measurable impact on your business.
What Is a Blueprint?
A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your HR problems.
Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.
Need Extra Help?
Speak With An Analyst
Get the help you need in this 3-phase advisory process. You'll receive 9 touchpoints with our researchers, all included in your membership.
Guided Implementation 1: Define generative AI use cases in HR
- Call 1: Discuss organizational and HR strategy to inform the purpose and guiding principles for generative AI.
- Call 2: Conduct a SWOT analysis and gather feedback from employees for generative AI use cases in HR.
- Call 3: Prioritize HR capabilities and determine application for use cases.
Guided Implementation 2: Pilot and launch generative AI use cases
- Call 1: Identify guidelines for generative AI use in HR use cases.
- Call 2: Discuss the launch of the generative AI use case pilot.
- Call 3: Determine the skills, knowledge, and behaviors needed to optimize generative AI.
Guided Implementation 3: Support the organization in implementing generative AI
- Call 1: Discuss the terms of the policy for acceptable use of generative AI and conduct a risk assessment for use cases across the organization.
- Call 2: Discuss how to empower employees to leverage generative AI.
- Call 3: Review workforce planning process to anticipate future needs.
Contributors
- Glen Cathey, SVP, Consulting Principal Talent & Digital Strategy, Randstad
- Sarah Lebovitz, Assistant Professor, University of Virginia
- Steven Miller, Founding Dean, Professor, Consultant, Singapore Management University
- Todd Mitchem, EVP Learning & Development, AMP Learning and Development
- Mark Oehlert, Formerly of Unity and Amazon
- Ugo Orsi, Chief Customer Officer, Digitate
- Tim Sacket, President, HRU Technical Resources
- Irina Sedenko, Director Research & Advisory Data Science, Info-Tech Research Group
- Priya Tahiliani, Specialist HR Technology, NOVA Chemicals
- Bill Wong, Principal Research Director AI and Data Analytics, Info-Tech Research Group
Select an HR Technology
Build a Strategic AI Roadmap
Develop a Holistic HR Technology Strategy
Select an HR Technology Implementation Partner
Preparing for an Internal Talent Marketplace
Maximize Value With a Data-Driven Vendor Approach
Harness the Potential of Generative AI in HR
AI Preparation Guide for HR
Develop Responsible AI Guiding Principles
HR’s Role in Driving Meaningful Digital Transformation
Get the Most Out of Your HR Technology