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Google Meet Logo
Google Meet Logo
Google

Google Meet

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Meet
8.9 /10

What is Google Meet?

Google Meet (formerly Hangouts Meet) provides real-time meetings. Using your browser, share your video, desktop, and presentations with teammates and customers.

Company Details


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Awards & Recognition

Google Meet won the following awards in the Web and Video Conferencing - Enterprise category

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Google Meet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Meet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Meet?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Helps Innovate

Feature Ratings

Average 84

Video Conferencing

86

Audio Conferencing VoIP

85

Screen Share

85

Instant Messaging

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Keyboard Mouse Control

82

Application Share

81

Facilitator Functions

81

File Transfer

80

Virtual Whiteboard

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

83

Usability and Intuitiveness

83

Quality of Features

82

Ease of IT Administration

81

Ease of Data Integration

80

Breadth of Features

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

80

Ease of Customization

79

Vendor Support

78

Google Meet Reviews

Harjot S.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Perfect application for business

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Google Meet has strong security features, easy to link it with other google workspaces, ease of use, and easy to share files

What is your favorite aspect of this product?

ease of sharing files, ppts, screensharing

What do you dislike most about this product?

certain features are missing in this as compared to alternatives

What recommendations would you give to someone considering this product?

You can go for this application with any doubt. it will surely increase your work productivity and at the same time provides good security features.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Caring

Camila A.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

No Room for Miscommunication: Living Google Meet

Likeliness to Recommend

9 /10

What differentiates Google Meet from other similar products?

Meet just slipped right into our workflow — clean, clear, and genuinely dependable. It didn’t feel like adopting new software; it felt like upgrading the way we already work. That alone made it feel less like a "tool" and more like a natural extension of our HR operations.

What is your favorite aspect of this product?

One thing that really sealed the deal for me is how easy it is to record sessions right inside Meet. When we're onboarding new hires remotely, I can record the welcome meetings, benefits explanations, and HR compliance talks without juggling third-party apps. Being able to safely store these recordings means new team members always have a fallback if they forget a detail we covered.

What do you dislike most about this product?

Breakout rooms feel a little clunky compared to some other tools we’ve played around with.

What recommendations would you give to someone considering this product?

Google Meet has honestly kept our HR engine running smoothly during hybrid transitions. Whether it’s connecting with remote employees, running exit interviews, or even hosting our agency-wide "Mental Health Mondays," Meet has made it easy to stay human, even when we’re all just tiny faces on a screen.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Kavya D.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Great for Business but Lacks Some Fun Features

Likeliness to Recommend

10 /10

What differentiates Google Meet from other similar products?

As a business tool, Google Meet works great. It integrates well with Google’s suite of tools, and you can easily schedule and join meetings. But if you’re looking for something a little more fun, it might not have all the bells and whistles.

What is your favorite aspect of this product?

Reliable and clear audio and video, even with large groups.

What do you dislike most about this product?

No virtual backgrounds, filters, or fun effects.

What recommendations would you give to someone considering this product?

Great for professional use, but if you’re looking for something with more flair for personal meetings or casual gatherings, you might want to check out other options.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Caring

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